Axiom Bank - WORST BANK EVER
This is not a bank . Sorry.
This is a BS place . My husband and I have account with this place and the experienced has been nothing but a pain in the behind. Customer service over the phone is terrible. To speak with someone is very hard.
They say they open at 9 call at 9 am I didn't get through at all. Please think about it before opening an account with this place. Its hard to check your balanced . They give you a hard time to check anything online.
you can be waiting for hours to get to someone . like am doing right now while I am writing this review.
I am going to report this to the BBB immediately. Then they want you to walk around with your account number , its that stupid or what?
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Location: 3501 Florida Ave S, Lakeland, FL 33803, USA
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Weโre very sorry to hear of your experience as it does not align with our service standards nor commitment to customersโ satisfaction. We would like an opportunity to learn more and regain your trust - please call 800-584-****, and we will make sure your issue is addressed.