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1.0

This is not a bank . Sorry.

This is a BS place . My husband and I have account with this place and the experienced has been nothing but a pain in the behind. Customer service over the phone is terrible. To speak with someone is very hard.

They say they open at 9 call at 9 am I didn't get through at all. Please think about it before opening an account with this place. Its hard to check your balanced . They give you a hard time to check anything online.

you can be waiting for hours to get to someone . like am doing right now while I am writing this review.

I am going to report this to the BBB immediately. Then they want you to walk around with your account number , its that stupid or what?

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: 3501 Florida Ave S, Lakeland, FL 33803, USA

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Weโ€™re very sorry to hear of your experience as it does not align with our service standards nor commitment to customersโ€™ satisfaction. We would like an opportunity to learn more and regain your trust - please call 800-584-****, and we will make sure your issue is addressed.

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